(SPOT.ph) It's been almost three months since Uber left Manila, leaving those who regularly use ride-sharing apps to endure daily commutes that are chaotic, to say the least. Despite the arrival of newcomers like Hype and Micab, Grab is still top-of-mind when it comes to app-based transport services in the Metro. Sadly, these 10 new blood-boiling stories from Grab commuters prove that in the last three months, there hasn't been much improvement in the app's services.
@grabph please discipline your driver. contact me for more details. pic.twitter.com/zqYwV8tXb7
— zha dou (@Usu4LSuspect) June 26, 2018
Watch your language.
Ayan na naman kayo sa mga modus ninyo ???? @grabph @LTFRB suspend na yaaaaan!!! pic.twitter.com/2gi4JL6U38
— Vixy ???? (@veereecreez) June 25, 2018
The six-seater option may be more expensive, but that doesn't always equate to better service.
This driver accepted my booking and sent me this “auto-generated” message. I cancelled my booking after he called and insisted that I double the fare as per your “new policy”. I hope you can do something about this pic.twitter.com/gORHMkL3od
— psst hoy! (@psst_hoy) June 26, 2018
Beware of this modus!
I had the same message a few months back. I reported it but received no response from Grab. pic.twitter.com/oWZoOv4wYv
— cinnamon roll (@yamiaw) June 30, 2018
Needless to say, there is no such mandate from Grab or the LTFRB.
@grabph please train your drivers. Pagsakay ko, he even said, “hindi pala cash ito, tsss hindi ko na cancel.”
— S L Y (@ChingkitChinito) June 29, 2018
Professionally, would you even say that? pic.twitter.com/wt8TqNgszZ
Well, that's just rude.
Hi @grabph willing to wait naman ako kahit 13 mins pa yung waiting time. Pero mukhang may reklamo yung driver nyo? pic.twitter.com/31SbCW0BQb
— Marie Joy Acevida (@marjacevidaCPA) July 1, 2018
So, who'll have to adjust?
@grabph @ltfrb @ super frustrated. Driver asking me to cancel my trip. I said he should do it. So what the driver did was to start the trip and end it. It was charged on my account. Thia is fraud! Your fb messenger and help center failed to respond appropriately! pic.twitter.com/6JiwzxQiAh
— Jkhristianne (@iamrobimarion) June 30, 2018
Imagine this happening to you when you're running late to work.
Hey @grabph is this the type of drivers you have now???? I expect this driver to be suspended. He was also very rude and agitated on the phone. Please look into this asap. #GrabPH pic.twitter.com/kkaO2vNfCh
— Zo (@lorenzotreyes) June 25, 2018
RUDE.
Well. Okay then.
We have no words.
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